Skip to content
Get pricing

Middle East fulfilment, based in Dubai

Middle East fulfilment from our Dubai hub

UAE eCommerce fulfilment, delivering across the GCC.

Farfill is a UAE fulfillment company that keeps your stock close to your customers. Our Dubai fulfilment centre handles D2C and retail orders, and Farfill Shipping follows each delivery through to the doorstep.

Get Middle East fulfilment pricing B2B fulfilment
  • Same-day in Dubai, next-day across the UAE
  • Tracking and proof of delivery
  • Arabic labelling & COD
Illustration of a Farfill team member in a hi-vis vest reading ‘where ship happens’ in a racked warehouse

Middle East fulfilment at a glance

Location
Dubai, United Arab Emirates
Cut-off
Orders placed by 2pm are shipped the same day within Dubai and next day across the Emirates
Delivery reach
Same-day delivery in Dubai and next-day across the Emirates, depending on the shipment and delivery area
Delivery
Farfill Shipping handles delivery planning, dispatch, customer tracking and proof of delivery
Services
D2C fulfilment, B2B fulfilment for regional retailers, Arabic labelling and cash-on-delivery reconciliation
Markets served
The UAE, with cross-border fulfilment into the GCC and beyond

Key features

Dubai fulfilment built for UAE customers

UAE fulfilment, with Farfill Shipping

Fulfilment that follows through to the doorstep

The customer experience doesn’t end at dispatch. Alongside warehousing and order fulfilment, our UAE operation uses Farfill Shipping for delivery planning, dispatch, customer tracking and proof of delivery.

Delivery windows and service availability depend on the shipment and delivery area.

  • Delivery, coordinatedPlanning and dispatch connected to the fulfilment operation.
  • Customers kept in the pictureClear progress and delivery windows when available.
  • A record of the handoverProof of delivery through the recipient’s tracking experience.
Discuss UAE fulfilment
Farfill Shipping customer tracking page for an order out for delivery, with the estimated delivery date, progress, delivery details and updates
Farfill Shipping customer tracking · demo data

Farfill Shipping

Our own drivers, on software we built ourselves

UAE deliveries run on Farfill’s own delivery platform, not a courier’s. These screens are from the live system, filled with demo orders.

  • Open routes monitor showing a Dubai route in progress with delivered stops, packages loaded and the driver’s last GPS signal

    A route, live

    How dispatch sees a route while it runs: which stops are delivered, how many packages are on the van, the driver’s last GPS signal and the expected finish time.

  • Driver app showing an active drop in Business Bay with the delivery window, time left, items and recipient

    The driver’s view of a drop

    The delivery window and time left, access notes, what’s in the order, and one tap to call or message the recipient.

  • Proof of delivery form with recipient name, signature, photo and GPS captured

    Proof at handover

    The driver records the recipient’s name, a signature and a photo, and the GPS position is stored with the delivery.

  • Customer tracking page showing the proof of delivery photo, signature and who received the order

    What your customer sees

    Every order has its own tracking page, with the photo, the signature, who received it and when.

  • Dispatch queue listing UAE delivery jobs with zones, deadlines and drivers

    One queue for every UAE job

    D2C and B2B jobs in one list, filtered by zone, channel and client, with jobs at risk of missing their deadline flagged first.

  • Customer tracking page on desktop showing the estimated delivery date and progress

    Tracking that protects the recipient

    Anyone with the tracking number sees the delivery status. Address and driver details are shown only after the recipient verifies their email or phone.

Why UAE brands choose Farfill

A 3PL in Dubai that knows regional retail

  • Middle East retail know-how

    We understand the routing guides, retail compliance and labelling standards for Spinneys, Carrefour, Noon and more.

  • Flexible fulfilment models

    Whether you ship 50 or 5,000 orders a day, our operation scales with you.

  • Tech-first operations

    Track every item, every scan and every delivery in real time in the fulfilment dashboard.

How it works

How UAE fulfilment works with Farfill

  1. Onboard in days

    Sync your store and send us your products.

  2. Receive and store

    We receive inventory at our Dubai centre and scan every item into your system.

  3. Pick and pack

    Our trained team picks accurately and packs to your brand guidelines.

  4. Same-day dispatch

    Orders placed by 2pm are shipped the same day within Dubai and next day across the Emirates.

  5. B2B or D2C

    Whether it’s a customer’s villa or a retailer’s warehouse, we deliver.

Case study

How HelloKlean launched in the Middle East

HelloKlean, a UK beauty brand, expanded into the UAE and Saudi Arabia with Farfill’s Dubai hub.

  • Imported finished goods into Dubai directly from the manufacturer
  • Handled customs clearance and cosmetic regulatory documentation
  • Fulfilled B2B orders to UAE retailers, hotel groups and distributors
  • Enabled D2C shipping via Shopify with same-day and next-day service
  • Delivered road freight from Dubai into Saudi Arabia
Read the HelloKlean case study
Illustration of HelloKlean Press Reset Anti-Dryness Body lotion in front of warehouse shelving

“I’ve worked with Farfill across various brands for the last 5 years and I’ve continued to be impressed by the output, but more importantly the team…”

Charlie WrightFounder & CEO, HumantraRead the story

Case studies

Brands fulfilling in the UAE with Farfill

Global fulfilment network

Pair Dubai with our other hubs

Run UAE fulfilment alongside the UK, Ireland and Australia with one Farfill relationship.

Questions

UAE fulfilment questions

What is included in UAE fulfilment?

Alongside warehousing and order fulfilment, Farfill’s UAE operation uses Farfill Shipping for delivery planning, dispatch, customer tracking and proof of delivery. Delivery windows and service availability depend on the shipment and delivery area.

Where is Farfill’s UAE fulfilment centre?

Farfill’s UAE fulfilment centre is in Dubai, serving customers across the Emirates and cross-border into the GCC.

How fast is delivery from Farfill’s Dubai hub?

Orders placed by 2pm are shipped the same day within Dubai and next day across the Emirates. Delivery windows depend on the shipment and delivery area.

Do you handle B2B fulfilment for UAE retailers?

Yes. Farfill fulfils B2B orders for regional retailers from Dubai, including Arabic labelling, delivery scheduling and cash-on-delivery reconciliation.

Get pricing

Ready to fulfil orders in the UAE?

Tell us about your products, channels and delivery needs, and our team will plan your Dubai fulfilment.

Get UAE fulfilment pricing See all hubs