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MIDLANDS HUBD1D2D3D4D5D6WHERE SHIP HAPPENSWHERE SHIP HAPPENSWH-01Midlands HubD4LoadingPAL-1026Gift kits

Global fulfilment. Personal attention.

Where Ship
Happens.

D2C and B2B fulfilment,
from warehouse to doorstep.

We store, pack and ship your products from four hubs, with the people and visibility to keep your business moving.

Today across our hubs

Orders packed
—
Shipments out
—
Kits built
—
Pallets received
—

Trusted by growing brands

HumantraHello KleanBloomOddmuseMarchon

Fulfilment, your way

Direct to customers.
Ready for retailers.

Two ways to grow, one team behind you. Sell through either channel, or both.

D2C

Make every delivery feel like your brand.

The right product, carefully packed and on its way. From everyday orders to a product launch, we make fulfilment part of the experience your customers come back for.

  • eCommerce & marketplace orders
  • Branded packaging, inserts & bundles
  • Dispatch, tracking & returns handling
Explore D2C fulfilment
B2B

Get retail-ready. Keep business moving.

A retail listing is a big moment. We help you prepare for it, handling the cartons, pallets and retailer requirements that turn an order into a successful delivery.

  • Retail, wholesale & distributor orders
  • Pallet preparation, labelling & packing
  • Retailer requirements & delivery coordination
Explore B2B fulfilment

How it works

From the factory floor
to your customer’s door.

One partner for the whole journey, so nothing gets lost between the freight forwarder, the warehouse and the courier.

  1. 01 · Inbound

    Freight & customs

    Sea or air freight from your manufacturer, with declarations and shipping documents coordinated.

  2. 02 · Receive

    Checked in & stored

    Containers unloaded, stock counted and put away, ready to sell across your channels.

  3. 03 · Fulfil

    Picked, packed & kitted

    Orders packed to your spec, from a single parcel to palletised retail replenishment.

  4. 04 · Deliver

    To the doorstep or the shelf

    Dispatched with the right carrier, tracked, and followed through to delivery.

Our core markets

Next-day across the UK.
Tracked to the door in the UAE.

Two hubs run by the same team, with the same stock visibility and the same people to talk to.

UK · Midlands hub

Order today and it’s with your customer by the next working day.

  • Same-day dispatch. Orders placed before the daily cut-off are picked, packed and dispatched the same day.
  • Ready for UK retail. Labelling, packing and delivery windows handled to your retailers’ requirements.
  • Your choice of carrier. Royal Mail, DPD, Evri and more, on our rates or your own.

UAE · Dubai hub

Our own delivery platform, from warehouse to doorstep.

  • Farfill Shipping. Delivery planning and dispatch connected to the fulfilment operation.
  • Tracked and proven. Customers follow every step, with photo and signature proof of delivery.
Farfill Shipping customer tracking page for an order out for delivery, with the delivery date, progress and proof of delivery
Farfill Shipping customer tracking · demo data

Retail kitting & co-packing

Retail-ready,
down to the last detail.

From individual products to shelf-ready kits. We assemble, pack and label your products around your retailer’s requirements.

  • Built for the shelf. Product assembly, pack formats and labelling that follow your retail brief.
  • Ready for the next handover. Kits packed into outer cartons for onward fulfilment.
  • Room for the next promotion. Promotional packs, multipacks and seasonal bundles, too.
Farfill · Retail kittingInteractive example

New build

Retail discovery duo

Step 1 of 4 · Recipe

Choose what you are building

Two products. One shelf-ready retail pack.

Example recipe
Hand wash + hand lotion
Packaging
Printed sleeve, divider and retail label
Pack format
2 products per kit · 6 kits per carton

Adapted from Farfill’s build wizard. Illustrative products and quantities; no live stock, bookings or customer records.

A conversation, not a ticket number

Connected to your channels.
Close to your team.

  • Plugged into how you sell.Your store and marketplaces connected, so orders, stock and tracking move without the spreadsheets.
  • Slack-first support, whatever your size.A direct line to the people packing your orders, not a ticket queue.
  • Reporting you can act on.Operational updates and the exceptions that need a conversation, flagged early.
farfill-yourbrandYour team + Farfill

Farfill APP

📦 Your Brand UK Weekly Performance Report

🗓️ 5 Oct 2026 – 11 Oct 2026

📊 Week at a glance

Total orders
1,084
Delivered
862 (79.5%)
D2C units
3,210
B2B units
1,402
Avg D2C processing
11.6 hrs
Exceptions
1
Shipment value
£96,240.00
Top courier
Royal Mail Tracked 48

🎯 Operations & SLA

Received: 1,198 · Dispatched: 1,084 · Failed deliveries: 9
Same-day SLA (D2C, ≤1 working day): 100% · Avg time to despatch: 0.31 working days

📮 D2C daily despatch

  • Mon 5 Oct238 orders
  • Tue 6 Oct221 orders
  • Wed 7 Oct196 orders
  • Thu 8 Oct168 orders
  • Fri 9 Oct142 orders
  • Sat 10 Oct119 orders

Sam · Your brand

Great week. Retail launch order just landed, can the gift sets go out Thursday?

Farfill team

Yes. Kits are being built today and cartons labelled to the retailer’s spec. Collection booked for Wednesday.

Weekly report and team chat in your Slack channel · example data
Works with the channels you already use
ShopifyAmazonWooCommerceTikTok ShopeBayBigCommerce

People make the partnership

A team behind your team.

Meet the brands we work with
Pippeta parcel illustration
Pippeta
“Very happy with the professional service from Farfill. We love the fact that they feel like an extension of the team.”

Aimee CestroneFounder & CEO, Pippeta

Read Pippeta’s story
Humantra parcel illustration
Humantra
“I’ve worked with Farfill across various brands for the last 5 years and I’ve continued to be impressed by the output, but more importantly the team…”

Charlie WrightFounder & CEO, Humantra

Read Humantra’s story

Good questions. Clear answers.

Before we
get started.

Every operation is different. Here’s a useful place to start.

Can Farfill handle both D2C and B2B fulfilment?

Yes. Farfill supports direct-to-consumer orders alongside wholesale and retail distribution. We’ll work through your channels, stock requirements and retailer instructions to design an operation that serves both.

Where does Farfill operate?

Farfill has fulfilment hubs in the UK, UAE, Ireland and Australia. Your products, customers and delivery requirements determine which locations and services are the right fit.

What is included in UAE fulfilment?

Alongside warehousing and order fulfilment, Farfill’s UAE operation uses Farfill Shipping for delivery planning, dispatch, customer tracking and proof of delivery. Delivery windows and service availability depend on the shipment and delivery area.

Can you prepare kits for retail?

Yes. Farfill assembles, packs and labels retail kits to your requirements, including promotional packs, multipacks and seasonal bundles. Share your products, pack format and retailer instructions so we can scope the build.

How do I get fulfilment pricing?

Tell us your order volumes and what you need help with. We’ll discuss your products, sales channels, storage and delivery requirements before putting together pricing for your operation.

Let’s talk about your next chapter

You build the brand.
We’ll handle the fulfilment.

Tell us what you sell, where you sell it and what needs to work better. We’ll shape the right operation and send you pricing.