Privacy policy

1. Introduction

Farfill ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect information about you in a variety of ways including:

• Personal Data: Name, email address, phone number, company name, and other contact details you provide when filling out forms on our website.
• Usage Data: Information about how you use our website, including IP address, browser type, pages visited, time spent on pages, and other diagnostic data.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our website and hold certain information.

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, operate, and maintain our website and services
• Improve, personalize, and expand our website and services
• Understand and analyze how you use our website
• Develop new products, services, features, and functionality
• Communicate with you about our services, updates, and other information
• Process transactions and send related information
• Find and prevent fraud

4. Disclosure of Your Information

We may share information we have collected about you in certain situations, including:

• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets.
• Third-Party Service Providers: We may share your information with third-party vendors, service providers, and other third parties who perform services for us.
• Legal Requirements: If required to do so by law or in response to valid requests by public authorities.

5. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access personal information we hold about you
• The right to request correction of your personal information
• The right to request deletion of your personal information
• The right to restrict processing of your personal information
• The right to data portability
• The right to object to processing of your personal information

6. Cookies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Analytics cookies are only set if you choose "Accept all" in our cookie banner. With that consent we use PostHog, hosted in the EU, to understand how visitors use our website. This includes pages viewed and session recordings of how the site is used; everything typed into forms is masked and never recorded. If you send us an enquiry, we link it to your visit so we can see how you found us. If you choose "Necessary only", or change your choice later from the cookie settings link, no analytics data is collected.

With the same consent we use Apollo.io to identify which companies visit our website, so our sales team can follow up with businesses that may be interested in our services.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email sales@farfill.com or use our contact page.